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Sulfates are a type of detergent that is used in many personal care products, such as shampoos, conditioners, and body washes. Sulfates can be harsh on the skin and hair, and they can strip away natural oils. Sulfate-free products do not contain any sulfates. Sulfates are synthetic ingredients that are not found in nature. Sulfate-free products are made with natural ingredients that are gentler on the skin and hair.